Support for the HyperIndex iPhone, iPad, and web apps.
Contact support
Email us with questions, bug reports, privacy requests, or account issues. We aim to reply as soon as practical.
What to include
For technical issues, include your device model, iOS or iPadOS version, HyperIndex app version, the screen where the issue occurred, and steps that reproduce it. Do not send seed phrases, private keys, passwords, or authentication tokens.
Before contacting us
Confirm that your device is online, reopen the app, and pull to refresh the affected screen. For missing push alerts, confirm that notifications are allowed for HyperIndex in system settings.
Accounts and privacy
Use the Privacy & Security section in Settings for available account controls. You may also email us to request access, correction, export, or deletion of your personal information.
Read-only service
HyperIndex provides market information and alerts only. It does not execute trades, connect to or custody assets, or provide financial advice. HyperIndex is not affiliated with or endorsed by Hyperliquid.